FAQs

  • Why is my rent not prorated?

    Rent is NOT prorated. That is because, as a resident you are paying for a set contract price. That contract prices is broken down into 12 equal payments for your convenience.

  • Can I move out when I am done with classes?

    The Resident’s contract is usually for August through July of the next year. Whether or not you will be attending summer classes, the student will still be responsible for the payment of rent for June and July.

  • Can I use my financial aid to pay for my housing?

    Yes. However, you should contact housing to learn about how financial aid works before assuming housing will be automatically deducted.

  • When is rent due?

    For all communities except ARC II and the Marietta campus:
    Rent is due on the 1st of every month. There is a 5-day grace period, on the 6th, late fees will apply and incur every 5 days.

    For ARC Phase II and Marietta Campus Housing:
    Rent is due by payment deadline, unless on a payment plan that can be set up by the Bursar’s Office. You can also use Financial Aid, which will be directly taken out after tuition and fees have been paid.

  • What forms of payment are accepted?

    For all communities except ARC II and the Marietta campus:
    Online, you can pay by electronic check, debit or credit card. American Express is NOT accepted.

    For ARC Phase II:
    Online, you can pay by debit or credit card or you can pay in person at the Bursar’s Office.

  • How can I pay my students rent?

    For all communities except ARC II and the Marietta campus:

    To those students/parents wishing to pay the first installment of their housing license agreement, please follow these steps to make the payment, as the charges haven't been posted as of now:

    1. Go to the housing portal and sign in.
    2. Select the ACCOUNTS tab.
    3. You will need to manually enter the amount you wish to pay (monthly or semester) and follow the prompts to pay by debit, credit or ACH electronic check. If you wish to know how much your payment is, please reference the housing licensing agreement that lists the details of the monthly installment.

    Once you've submitted your payment, that amount will appear as a credit on your student's housing account and on August 1st the first installment will be deducted from that credited amount.

    For ARC Phase II and Marietta Campus Housing:
    Please go to your Owl Express account and payments can be made online, or in person at the Bursar’s Office.

  • Who do I make my checks out to?

    For all communities except ARC II and the Marietta Campus:
    Kennesaw State University Housing

    For ARC II and Marietta Campus Housing:
    Kennesaw State University

  • What is the mailing address to send in payments?

    We recommend paying rent online on the online portal, but you can mail in your rent as well.

    Mailing Address:

    Austin Residence Complex Phase I (Buildings 100-1100), KSU Place, University Village, University Village Suites
    University Village Housing Office
    1074 Canton Place
    Kennesaw, GA 30144

    Austin Residence Complex Phase II (Buildings 1200-1400) and Marietta Campus Housing
    Office of the Bursar
    395 Cobb Ave NW
    Kennesaw, GA 30144

 

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