• Kennesaw Campus: Mailboxes are located in each community and there is one mailbox per apartment (residents will share one mailbox with their roommates). Residents do not need a mailbox key to receive packages at our UVS and ARC Office desks.

    Austin Residence Complex mailboxes are located near the bottom entrance to Town Hall for buildings 100-1100 and near the multipurpose room in the 1200 building for buildings 1200-1400.

    KSU Place mailboxes are near A building for buildings A-G and near the volleyball court for buildings 100-400.

    University Village mailboxes are located in the lobby/terrace of your specific building (note: 5000 building mailboxes are located in the 2000 building).

    University Village Suites are located on the first floor of each building near the main entrance.

    If you have a package that is too large to fit in your mailbox, it will be stored at the University Village Suites desk for KSU Place, Village and Village Suites and ARC Town Hall for ARC residents. You can come pick it up during office hours. Please make sure to have a picture ID with you. Residents do not need a mailbox key to receive packages.

    Marietta Campus: Mail and packages are handled through KSU. Please visit the University Post Office on the Marietta Campus to receive your mailbox key and mailing address.

  • Kennesaw Campus Residents
    Full Name (Must be the same name on Talon Card)
    KSU ID Number
    1000 Chastain Road
    Kennesaw, GA 30144

    Marietta Campus Residents
    Full Name (Must be the same name on Talon Card)
    KSU ID Number
    1100 South Marietta Parkway
    Marietta, GA 30060

  • We provide cable in every bedroom on campus, just bring your own coaxial cable to hook up your television.

    Channel Guide List:

  • How to connect to Wifi:

    Internet Usage Agreement

    Contact IT:

    Phone: 470-578-5483 to open a work order

  • The Residence Hall Association (RHA) runs the Care Package and Linens program through Housing and Residence Life. RHA’s Kennesaw office is located in the University Village 1000 building on the 2nd floor. The RHA Marietta office is located in University Courtyard on the first floor in the study room. They can be contacted at

    Care Packages: Parents of first year students living on campus are mailed an order form for care packages and can place an order via the form or on the website. Parents of upper class students can order online at the link above as well. Care packages are then delivered to RHA at KSU and RHA then delivers the care packages to the residents. RHA attempts to make the delivery, but does not always make contact. At that time RHA then attempts to contact the student via KSU email and by phone. If you have questions about a care package please contact us, but we may refer you to call Our Campus Market (OCM) at 1-866-847-7365.

    Linens and more: Parents and students can order linens and other items via the Residence Hall Linens website. These items will get shipped to the home address listed prior to coming to campus.


If you have a maintenance request, please log into the the Housing Portal. Click on the “Maintenance” tab at the top and follow the instructions to enter a work order.

Housing Portal

If you have a maintenance emergency, please contact the following phone number:

For after hours and weekends, please contact your Resident Assistant on call:

Emergency vs Routine Work Order:

  • Emergency: Flooding, power outage, fire, etc.
  • Routine: Light bulb out, garbage disposal not working, thermostat not working, etc.