If you have a maintenance request, please log into the the Housing Portal. Click on the “maintenance” tab at the top and follow the instructions to enter a work order.

Housing Portal

If you have a maintenance emergency, please contact the following phone number:

For after hours and weekends, please contact your Resident Assistant on call:


KSU Place: 404-969-7818
University Village: 404-969-7819
University Village Suites: 404-323-6963
Austin Residence Complex: 404-969-8856
East Campus (Commons, Courtyard, Howell): 404-217-2446
West Campus (HV100/200 and Columns): 404-217-2395

What is an emergency versus routine work order?

Emergency: Flooding, power outage, fire, etc.
Routine: Light bulb out, garbage disposal not working, thermostat not working, etc.