Frequently Asked Questions
When should I apply for on-campus housing?
Students are encouraged to apply for housing as soon as possible to increase the likelihood that they will receive housing. Students must be admitted to Kennesaw State University before they can apply for housing.
Please contact the Talon One Service Center at 470-578-8663 (T-ONE) or email@example.com for specific information.
When are housing applications due?
All students must apply and be admitted to Kennesaw State University before they can register for on-campus housing.
I was in a roommate group and my roommate cancelled before Room Selection; can I choose another roommate?No, but you can coordinate with other students on your own if you wish to live with someone you know. When your time tickets for Room Selection open, you can attempt to find rooms in the same unit or on the same hallway, depending on what is available. We cannot guarantee this will happen, but with coordination, it is possible.
I was in a roommate group and my Group Leader cancelled before Room Selection; what should I do?You will select a bed for yourself when your time ticket begins for Room Selection, and you will live with the other students who also select beds within your unit.
Marietta Live-On Requirement
Who does the Marietta live-on requirement apply to?
The Marietta live-on requirement applies to traditional, full-time, or first-year students who are enrolling in a major that is based on the Marietta campus. They are typically under the age of 21, recently graduated from high school and are registered to take a full load of classes (12 credit hours or more).
This live-on requirement is in effect until Housing and Residence Life no longer has space to accommodate incoming first-year students on the Marietta campus. There is limited housing availability, so you are encouraged to apply early. The live-on requirement does not guarantee first-year students housing.
Individuals may fill out the Exemption Request Form along with valid supporting documentation if they meet any of the following requirements before the first day of classes:
- Student is residing in the home of a parent or legal guardian. Student is required to provide parent or legal guardian endorsement and address
- Student is already or will be 21 by the first day of the academic year (For Fall 2020, this is August 17, 2020)
- Student is married and/or has dependent children. Students must provide proof of marriage and/or dependent children via marriage and/or birth certificates
- Student is actively serving in the Armed Forces
- Student is transferring from another accredited institution with 30 or more credit
hours (no exemption request form is needed)
- AP and/or dual enrollment credits accumulated in high school are considered on a case-by-case basis
How do I submit an exemption request?
Students who wish to request an for exemption for the 2020-21 Academic Year and Summer 2021 semesters, please fill out the Exemption Request Form.
Can I submit an exemption request outside of the requirements listed above?Requests for exemption to the first year live-on requirement based on compelling individual circumstances outside of the exemptions listed above will be considered on a case-by-case basis.
Living On Campus
Can I live on campus as a Georgia Highlands student?
We do allow Georgia Highlands students that are taking classes on the Marietta campus to live in the Marietta campus residence halls. If this is something you are interested in, reach out to the team at Georgia Highlands for more information.
Can I live on campus as a Dual Enrolled student?
Yes, you are eligible to live on campus as a Dual Enrolled student. Reach out to the Dual Enrollment Program staff for additional information.
Can I live on campus during the summer?Yes! We do have some summer housing options available for students wishing to remain on campus during the summer months (May, June, and July).
Can I change rooms?
You will need to complete a Room Change Request Form if you wish to change rooms.
We do not accept Room Change Request Forms until after the first two weeks of each semester. If you need immediate assistance in your current living situation, please contact your Resident Assistant or visit the Housing Office.
Also, please understand we cannot guarantee you a room in the same community you are currently assigned to. We will do our best to accommodate your request.
How do I make a housing payment?
Please visit our Payment Information page to view information on making a housing payment.
Can I pay with a check in the Housing and Residence Life Office?
We do not accept in-person payment with a check for students living in Austin Residence Complex I, KSU Place I, KSU Place II, University Village or University Village Suites. If you visit our office with a check payment, we will direct you to the Housing Portal to complete the online check payment process. Please visit our Payment Information page for more information.
I applied to live on campus for Fall 2020, but my plans have changed. Will you refund my $200 Application Initiation Fee?
Yes, incoming first-year and transfer students who complete the Housing Cancellation Form by 5:00 p.m. on Thursday, April 30, 2020, will be refunded the $200 Housing Application Initiation Fee.
My time ticket was before Thursday, April 30 and I selected a room and paid the $175 Room Booking Fee. Can I get a refund if I complete the Housing Cancellation Form by 5:00 p.m. on April 30?
Yes, your total payment, including the $200 Housing Application Initiation Fee and the $175 Room Booking Fee, will be refunded.
How long will it take to process the refund?It will take 5 to 7 business days for your refund to be processed. The refund will be applied to the same credit card or other payment method used to pay the Application Fee.
If I cancel and then change my mind, do I need to reapply?Yes, we have limited on-campus housing available, so if you cancel and then change your mind, you will need to start the process over and will be assigned a new time ticket for Room Selection based on when you complete the Housing Application and pay the $200 Housing Application Initiation Fee again.
Residential Meal Plans
Do I get a Meal Plan if I live on campus?
What is my on-campus mailing address?
If you are a Kennesaw Campus resident:
KSU ID Number
1000 Chastain Road
Kennesaw, GA 30144
If you are a Marietta Campus resident:
KSU ID Number
1100 South Marietta Parkway
Marietta, GA 30060
Can I move out when I am done with classes?
The Housing License Agreement specifies the Agreement Period. This period is different depending on the community you live in. Check your Housing License Agreement to see if you have a 10 or 12 month contract.