Frequently Asked Questions

Housing Application

  • Students are encouraged to apply for housing as soon as possible to increase the likelihood that they will receive housing. Students must be admitted to Kennesaw State University before they can apply for housing.

    Please contact the Talon One Service Center at 470-578-8663 (T-ONE) or for specific information.

  • No, you are still able to apply for housing. However, please keep in mind that we are now on a waitlist for all populations on both campuses. When you apply for housing, you will only be able to add yourself to a waitlist.  
  • You can find more information about the housing waitlist here

Online Modality

  • Yes, whether your classes are in-person or online, the residence halls will remain open, and we are excited to welcome all students who have confirmed room assignments. When you live on campus, you get to take advantage of all our great support services, including amenities like the on-campus Recreation Centers, and 24-hour on-call support staff (RAs and professionals).

  • It is up to Housing and Residence Life’s discretion to charge this cancellation fee; please select your “Reason for Cancellation” when you complete the cancellation form, and Housing and Residence Life will review your request.

  • Yes, all student’s living in on-campus housing, regardless of course modality, will be assessed student fees that give them access to all on-campus support services like Student Activities, Student Health and Wellness, Parking, Transportation and the Recreation Center.
  • We do not accept Room Change Request Forms until after the first two weeks of each semester. Students may request a Room Change Request starting Monday, August 31. We will do our best to accommodate your request.
    If you need immediate assistance with your living situation after you move in, please contact your Resident Assistant or visit the Housing Office in your community. Also, please understand we cannot guarantee you a room in the same community you are currently assigned to if you make a room change request.


  • Students on our waitlist were recently sent an email requesting that they opt-in to remain on the list. We are currently placing students as we receive cancellations; however, this is subject to change based on availability. If you want to live on campus, be sure to complete the form in the email to maintain your placement on the waitlist.

  • The application for Spring 2021 housing will open in late October/early November.

  • No, students must place themselves on the waitlist as individual applicants and beds are offered one at a time as they become available. It is best to place yourself on the waitlist through the Housing Portal as soon as the option becomes available.

  • No, students must choose whether or not to place themselves on the waitlist. However, you must wait until your time ticket opens to add yourself to the waitlist. The waitlist will only be an option if no beds are available for your campus, classification and gender. It is best to place yourself on the waitlist through the Housing Portal as soon as the option becomes available to increase your chances of being offered a bed.

  • When a bed becomes available, the next student in line on the waitlist will receive communication to their KSU student email address and a phone call from someone on the Housing and Residence Life team. Because of this, we encourage you to actively check your email as offers expire after 48 hours. Once an offer has been made, each student will have 48 hours to pay the Room Booking Fee and reserve the room. If you do not reserve the room and pay the Room Booking Fee within this window of time, you will be dropped from the waitlist and will need to add yourself again if you wish.
  • No, if you do not like the room that is available from the waitlist, you can decline the offer but will be removed from the waitlist. You can add yourself again to the waitlist but will not be able to have your original placement on the list.
  • No, you cannot be placed in a room and also be on the waitlist.
  • No, the Application Initiation Fee is non-refundable.
  • No, the waitlist only becomes available when there are no beds available for a specific campus, classification and gender. When a bed becomes available, it is offered to the next person on the waitlist that meets the specifications campus, classification and gender for the unit.
  • There are two places for you to check your place on the waitlist. Inside the “Roommate & Room Selection” tab on the Housing Portal, we have a “Waitlist Status Page.” There is also a summary on the “Roommate & Room Selection” landing page, which lists your number is on your waitlist.
  • This depends on the year. Each year we have historically placed several hundred students off the waitlist before the start of school in the fall. We will also continue to place students after school starts if beds become available.

Marietta Live-On Requirement

  • The Marietta live-on requirement applies to traditional, full-time, or first-year students who are enrolling in a major that is based on the Marietta campus. They are typically under the age of 21, recently graduated from high school and are registered to take a full load of classes (12 credit hours or more).

    This live-on requirement is in effect until Housing and Residence Life no longer has space to accommodate incoming first-year students on the Marietta campus. There is limited housing availability, so you are encouraged to apply early. The live-on requirement does not guarantee first-year students housing.

    Individuals may fill out the Exemption Request Form along with valid supporting documentation if they meet any of the following requirements before the first day of classes:

    • Student is residing in the home of a parent or legal guardian. Student is required to provide parent or legal guardian endorsement and address
    • Student is already or will be 21 by the first day of the academic year (For Fall 2020, this is August 17, 2020)
    • Student is married and/or has dependent children. Students must provide proof of marriage and/or dependent children via marriage and/or birth certificates
    • Student is actively serving in the Armed Forces
    • Student is transferring from another accredited institution with 30 or more credit hours (no exemption request form is needed)
      • AP and/or dual enrollment credits accumulated in high school are considered on a case-by-case basis
  • Students who wish to request an for exemption for the 2020-21 Academic Year and Summer 2021 semesters, please fill out the Exemption Request Form.

  • Requests for exemption to the first year live-on requirement based on compelling individual circumstances outside of the exemptions listed above will be considered on a case-by-case basis.

Living On Campus

  • We do allow Georgia Highlands students that are taking classes on the Marietta campus to live in the Marietta campus residence halls. If this is something you are interested in, reach out to the team at Georgia Highlands for more information.

  • Yes, you are eligible to live on campus as a Dual Enrolled student. Reach out to the Dual Enrollment Program staff for additional information. 

  • Yes! We do have some summer housing options available for students wishing to remain on campus during the summer months (May, June, and July). 
  • You will need to complete a Room Change Request Form if you wish to change rooms. 

    We do not accept Room Change Request Forms until after the first two weeks of each semester. If you need immediate assistance in your current living situation, please contact your Resident Assistant or visit the Housing Office.

    Also, please understand we cannot guarantee you a room in the same community you are currently assigned to. We will do our best to accommodate your request.

  • You may bring any size television you wish, but please note that you are not allowed to mount the television to the wall in your unit.  
  • Yes, you may bring a personal mini-fridge to have in your bedroom. It cannot be more than 4-cubic feet in size.
  • You can use the measuring tool on our virtual tours to find dimensions of the floor plan that matches your unit. We have virtual tours online for all the floor plans within our residential communities. When you open the virtual tour, click the ruler for “Measurement Mode,” and it will show you dimensions of the space.  
  • You can find the packing list and more pre-arrival information on our Move-In page

Housing Payment

  • Please visit our Payment Information page to view information on making a housing payment. 

  • We do not accept in-person payment with a check for students living in Austin Residence Complex I, KSU Place I, KSU Place II, University Village or University Village Suites. If you visit our office with a check payment, we will direct you to the Housing Portal to complete the online check payment process. Please visit our Payment Information page for more information.

  • You will be able to see charges for Fall 2020 fees, including housing and Meal Plan fee, starting on July 1, 2020, in Owl Express. You will make all housing payments through the Bursar’s Office.  
  • The financial deadline for all tuition and fees, including housing fees, is August 31, 2020. By this date, you must have paid your outstanding balance in full or be on a payment plan through the Bursar’s Office. Otherwise, you will be dropped from your classes and your housing assignment.
  • Yes, payment plan options are available through the Bursar’s Office.  


  • Yes, we have limited on-campus housing available, so if you cancel and then change your mind, you will need to start the process over and will be assigned a new time ticket for Room Selection based on when you complete the Housing Application and pay the $200 Housing Application Initiation Fee again.

Residential Meal Plans

  • Yes, all residential students will automatically be assessed a Meal Plan as part of their housing package. Your Meal Plan assessment is based on your earned credit hours. Please check the University Dining website for more specific information.

Student Mail

Moving Out

  • The Housing License Agreement specifies the Agreement Period. This period is different depending on the community you live in. Check your Housing License Agreement to see if you have a 10 or 12 month contract.