Spring 2020 Housing Bill Payment
There are three payment options for the Spring 2020 semester housing fee. Option 2 requires documentation of your anticipated financial aid refund.
- Option 1: Pay Spring 2020 balance in full by January 1, 2020
- Option 2: Pay Spring 2020 balance in full using your financial aid refund
- If selecting this option, the full amount is due by Monday, February 10, 2020 (financial aid documentation required)
- Please log in to the Student Account Suites and use the following link to upload your financial aid documentation: Financial Aid Submission
- Option 3: Pay in 4 equal installments throughout the spring semester. If you choose this option,
you do not need to submit any paperwork or notify us. We will send regular payment
deadline reminders to your student email. We will expect installment payment on the
- 1st installment due by January 1, 2020
- 2nd installment due by February 1, 2020
- 3rd installment due by March 1, 2020
- 4th (final) installment due by April 1, 2020
You can log in to the Housing Portal to review your account and make a payment.
If you live in Austin Residence Complex II or on the Marietta Campus, log in to Owl Express to review your account and make a payment.
For questions about payment, please reach out to the Bursar's Office at 470-578-6419.
If you have additional questions, please call (470) 578-5163 or email firstname.lastname@example.org.
12-Month Agreement Defined
A "12-Month" License Agreement is available for the following communities: Austin Residence Complex I, Austin Residence Complex II, University Columns, University Commons and University Courtyard. A 12-Month License Agreement covers housing for fall, spring and summer semesters within a given academic year. A student on a 12-Month Agreement would move in during our Move-In weekend in August and would move out after final exams in July. A 12-Month Agreement does not grant the student twelve months of housing from the date the Agreement is signed. Students must move out of their assignment by the move-out date given in late July.
10-Month Agreement Defined
A "10-Month" License Agreement is available for the following communities: Hornet Village Suites, Howell Hall, KSU Place I, KSU Place II, University Village and University Village Suites. A 10-Month License Agreement covers housing for fall and spring semesters within a given academic year. A student with a 10-Month License Agreement would move in during our Move-In weekend in August and would move out after final exams in May. A 10-Month Agreement does not grant the student ten months of housing from the date the Agreement is signed. Students must move out of their assignment by the move-out date given in early May.
Payment by Semester or with a Payment Plan
We bill for our housing by the semester. The entire semester installment is charged to the student for fall, spring and summer semesters depending on the type of Agreement signed (10- or 12-month). Payment is due in full by the payment deadline as established by Kennesaw State University. If you are unable to pay in full by the payment deadline, there are payment plans available to you. However, please understand, payment plans are granted as a convenience to those families who need it. We also offer an option to split the payment over the course of several months. Payments made in the final month of each semester do not grant the student housing for that entire month. For example, a student on a 10-month agreement who makes their final installment payment in May must still move out of housing by the end of their agreement (24 hours after the last final exam for spring semester).
More information about how to request a Payment Plan will be available mid-June.
Frequently Asked Questions
Q. I accidentally paid in full when I wanted to pay monthly. How do I get a refund?
A. If you have completed a promissory note and are on a payment plan with our department, you are expected to pay your monthly installments as dictated by your promissory note. If you mistakenly pay your account in full, please contact email@example.com to start the process of issuing a refund for the payment. Our Housing Payments team will assist you in getting a refund for the payment you completed.
Q. What if I do not pay my bill on time?
A. If you are on a monthly payment plan, you are expected to make each monthly installment by the fifth (5th) day of each month. If you do not pay on time, you will receive a $50 late fee each month your payment is late. In addition to this, we do reserve the right to restrict access to your unit/bedroom if you become delinquent on your account.
Q. How do I know how much is due?
A. This depends on where you live. Students who live in Austin Residence Complex II or on the Marietta Campus can log into the Student Account Suite within Owl Express to see what you owe for Housing. Students who live in Austin Residence Complex I, KSU Place I, KSU Place II, University Village or University Village Suites can log into the Housing Portal to check their account. Once logged in, click on the word "Account" at the top of the page. If you owe anything, you will see your balance and the associated charges on this page.
Q. Can I use my Financial Aid to pay for housing?
A. If you are living in Austin Residence Complex I, KSU Place I and II, University Village, or University Village Suites, financial aid will not be applied directly to housing charges. You may use your financial aid refund to pay housing charges after you receive your refund for the semester.
Q. How do I view my housing balance?
A. If you live in Austin Residence Complex I, KSU Place I and II, University Village or University Village Suites, please review these instructions on how to view your housing balance. If you live in Austin Residence Complex II or Marietta Campus Housing, you can check your housing balance in Owl Express.
Q. What forms of payment are accepted? Who do I make a check out to?
A. Austin Residence Complex I, KSU Place I, KSU Place II, University Village and University Village Suites residents can pay online via electronic check, debit or credit card. Please note that American Express is not accepted. If writing a check, make your check payable to "Kennesaw State University Housing."
Austin Residence Complex II and Marietta Campus residents can pay online via credit/debit card. You may also pay in-person at the Bursar's Office. If writing a check, make your check payable to "Kennesaw State University."
We do not accept payment in person. We will direct you to the Housing Portal to complete the online check payment process. Please use this document to help with that process.
Q. What address should I mail my payment to?
A. We recommend paying housing fees online on the Housing Portal, but you can mail in payment as well.
For Austin Residence Complex Phase I (Buildings 100–1100), KSU Place, University Village, University Village Suites
3391 Town Pointe Dr.
Kennesaw, GA 30144
Attn: Housing Payments
For Austin Residence Complex Phase II (Buildings 1200–1400) and Marietta Campus Housing
Office of the Bursar
395 Cobb Ave. NW
Kennesaw, GA 30144
Q. Is there another option to split the payments up differently?
A. No, you must choose from one of the three options communicated to your student email account or listed on our website.
Q. If I am selecting Payment Option 3, do I need to complete any forms or let Housing and Residence Life know?
A. No, simply make your first payment as outlined in your student email by Tuesday, August 13. Please note that your balance owed may not update but, as long as you make the first payment, you are confirmed for Move-In.
Q. What if I get a message that my payment did not go through or was unsuccessful?
Q: I lost access to my room due to late payment, but have now paid. How do I get access to my room reinstated?A: Visit your housing area's front desk, so that they can reinstate your access.